Systems off and then no stock!!!
I am now sick and tired of Vodacom, I am struggling with them since Saturday 01/05/2016. Firstly their systems was off for 4 days. But when I went to the shop to do an upgrade, they don't have stock of the phones I want!!! So I drive and phone up and down all the time. When I phoned another branch to find out, they told me that the specific phone is discontinued, but they advertise it still and the special is running until 08 May 2016!!! How does this work. This is unacceptable.
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team