HvdL
Hendri van der Loo

1 reviews | Active since Oct 2015

01 Sept 2016, 09:15

System....what system

<p>I wonder if anybody at Vodacom knows (incl. IT) how the new system works......Everybody is just blaming the new system for all the problems. I have about 30 tickets open with Vodacom and nobody know how to resolve all my problems.</p> <p> </p> <p>I am now battling for more then 3 month to try and resolve all my issues after Vodacom's 'new system' canceled my contact that was only 3 month only.</p> <p> </p> <p>I even try to port my number but Vodacom can not even get that right?</p> <p> </p> <p>Stick with all these issues and loosing money as we speak..........</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 10:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,