System Upgrades

Item: Vodacom
Rating: 1
Author: Lerato M

Vodacom is really the worst!! For a company that has been going on for decades and they can’t even practice simple business procedures!!! When upgrading systems do them during grave yard where ppl are not active on their phones!!! I lost an entire day because I couldn’t buy data to connect because of system upgrade !! If something is not broken then don’t fix it ! Because it will not be appreciated due to the frustrations caused due to your system upgrades !!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Sept 2023, 13:37

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply19 Sept 2023, 13:37

Official

Best regards,

Vodacom's replyOfficial

20 Sept 2023, 08:31

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2023/09/20 at 08:11:55, you managed to purchase the data bundles.
Regards Consumer Website Team

Best regards,

Vodacom's reply20 Sept 2023, 08:31

Official

Best regards,

System Upgrades

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