**** system, ****** data and passing the buck

dear vodacom, friday i had to load data three times because it was not reflecting on my phone. after some time it did, which resulted in me buying more than i wanted.

your consultant apologised and i thought the matter was resolved, but i had to start my week with the same bs.

today i load data again (TWICE) and still, no reflection. MONEY GONE, BUT NO DATA.

your consultant i interacted with tried to fix the matter to the extent where she was "Synchronising" your system and i had to switch my phone off for 10 min; and guess what...NOTHING.

I want either my money back, or some data cause i have 2mb since i woke up and i purchased an additional 250mb.

normally id say i want my 250mb, but considering how long this day has been; if i dont get my money, then do make this a good afternoon as far as data resolution goes because i cant do **** with a smart phone right now.

please dont make me have to call in again for the same ****.