1 reviews | Active since Apr 2014
I have been with Vodacom for quite a while now. I ordered a Phone online from Vodacom on Sunday, 1 Oct 2017. On the site, it says "next day delivery" - Dear CEO of Vodacom please remove this from your site as it is false advertising. Do not advertise for something for which your company cannot deliver. Currently more than 24 hours have passed and I have not received the phone. The call agent called me 3 times today but once again, i get a "system is offline" response . It was almost like dealing with a clueless consultant at the home affairs - yes, thats how weak Vodacoms' IT systems are
The only reason I have opted for a contract with Vodacom was because of a particular phone that I wanted but at this stage, I rather make another company rich than Vodacom.
Also Mr CEO - You cannot keep saying that Vodacom is SA's leading cellular network because you are not.
Thank You, I shall get the contract with another network.You just lost a customer and more as I am posting this on every single forum that I belong to :)
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.