NN
Noeline N
1 reviews | Active since Jan 2017
27 Jan 2017, 19:10
System failure
<p>I am struggling with Vodacom big time! Their system is forever down! I needed to cancel a change I made to my contract. I got the ball rolling in time, only to be told that the system had already put the upgrade of my contract through, all be it prematurely! So sorry, you'll have to pay to downgrade now! Seething!
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Vodacom's replyOfficial
28 Jan 2017, 06:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2017, 06:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,