System error resulting in numerous credit vettings

I app**** for 2 sim only deal on 15/07/2019. Only 1 was delivered. I called to enquire about it and was told there was a system error and the second sim card order was cancelled and to get the second sim, I have to go through credit vetting again.

That was done and there was a 2nd error, no deal attached. I called again and was told I'll have to be vetted a 3rd time for a contract app**** for in July.

The agents Londiwe Maseko, Charmaine and Nomfundo failed to give me a solution. Even the manager Thobani Mathonsi failed. They have ruined my credit record and and an opportunity of qualifying for a home loan. I still don't have a solution and no sim card.