System error

Good day i never experience such a bad service i phoned in 4 times trying to do a swim swop beacuse for some or other reason my sim card did not work and this was 3 days ago now i am struggling to do a swim swop for 2 days now everytime in the call centre i think yes finnaly my problem will be fixed now its worse they said the system is giving them problems on my number and they need to logg a call with the IT department and it can take up to 48 working hours now i need to change my cell number at all my family members and clients this is the worst service i have ever recived and seems like i am going to be stuck with my problem for ever if you want to know more feel free to contact me ********** 586 and i wont ever open another contract or refer any of my clients or family members to vodacome