System changed package ***

I signed for a top up contract 27-06-17 however the new system c3d changed it to an open contract. My vodacom account is normally less than R100 is now approximately R1800 and my next bill is even more. Vodacom has taken over a week to look into it. The store has been very helpful but no other department seems to be helping them. REF:1- ********** ********** Regards Andrew van der Merwe

Wife - Monique van der Merwe ********** 700