CM
Claire M
1 reviews | Active since Jun 2020
11 Aug 2020, 04:28
SWITCHED TO PREPAID - LINE DEAD
So after weeks and weeks of emails (as I am out of the country) I have switched my number to prepaid. However, the due date came and my number isnt working. It has no service. So here I am again. I need my line active as I was previously ensured it would be. Can someone please resolve this query once and for all!!! Thanks
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Vodacom's replyOfficial
11 Aug 2020, 07:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2020, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team