Switch to South Africa's leading network - I beg to differ!!

<p>"Switch to South Africa's leading network" - I beg to differ! Rather the devil you know than the one you don't - it seems we have gone from bad to worse.</p> <p> </p> <p>My Father signed up for a two-line promo deal that Vodacom offers, at our local Chatz store. My Mother's number was ported and activated immediately, but now, more than a month, and numerous attempts to get it sorted out, later my Father's line has still not been ported and activated. They have started taking the monthly installments off his bank account but he is not even getting the service he is paying for. Up to date I have only received excuses, and in more than a month's time Vodacom can still not solve the issue. They are always working on it, and if it was humanly possible to fix the problem they would, but it is an IT problem and they are working around the clock to fix it, shame, those people should be exhausted, working around the clock for more than a month and still not even have a clue of what is going on, or even the decency to come to the table with another offer to sort the problem out. You are obviously ***********, so get someone else to do it, it is absolutely ridiculous that one has to go to this extent to get a response. No, why would they if they are getting money for offering no service at all!!!! If you are *********** to handle and manage the deals you offer, don't advertise the deal, it is unacceptable and pathetic to say the least. I have been e-mailing back and forth with people from Chatz, who themselves don't know what is going on and cannot solve it for us, they only escalate it with Vodacom for nothing to happen.</p> <p> </p> <p>I cannot really complain about the service because there is none! Please get some robot that will actually know how to manage your systems, because the people working on it now is obviously *********** as it is not humanly possible to get it fixed - or so they say!</p>