1 reviews | Active since Jan 2016
Switch old pay as you go number to new contract
I signed on a new cellphone contract with Vodacom at Game at the Mall of the North during December.<br> <br> I specifically asked the salesman, Brian, whether I will be able to transfer my current pay as you go number to the new contract. To which he rep**** yes, I just have to come back after 3 weeks and they will switch the numbers for me.<br> <br> I then went back to the same store this week, to have the numbers switched. But then Brian said that he cant do it and I have to go to a Vodacom shop. I then went to a Vodacom shop who then said that they cant do it and that I have to go back to Game. So they sent me up and down with no one willing or able to help me.<br> <br> I tried to call Vodacom customer care but there is just an endless recording one has to listen to.<br> <br> Can someone help me with switching these numbers otherwise I want to cancel this contract a I specifically asked that I wanted to switch my numbers before I signed up.
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
