HB
Henry B

1 reviews | Active since Aug 2012

09 Oct 2015, 11:58

Swearing at customers and refuse to give name!

Tried to cancel my Vodacom contract which is ending 22 October. Very rude guy started arguing when I told him I am going to a different service provider. <br> <br> I ask him to send me proof that my contract will be cancelled and then he gave me attitude. I then requested his name and details and he said to me I must f*** off and he put the phone down in my ear. <br> <br> I still don't know if my contract is cancelled. I phone again and it must have been the same operator as he refused to speak to me and put the phone down again!<br> <br> No wonder everybody is cancelling their contracts!!

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Replies (1)
Vodacom
Vodacom's reply09 Oct 2015, 13:28
Official
Hello MyBossie,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team