Swearing at clients

I just need to say about how bad is the service at Vodacom Brooklyn Mall Pretoria,i'm struggle with them since middle May to rectify my account because one of they consultants just put my contract on a open contract without informing me not even informing me what to do on my old contract and eventually that was sorted and they eventually ask me make payment and payment was made I phoned them and I had a debate with the consultant over the phone and I told her to put her manager on the line and to my surprise is was so lived by that time because he wasn't any help to me but is quote \I'm so ****ing sorry I came to your branch"manager's response to \""****ing fantastic\""go to \""Hello Peter\"" is that a response a manager can give a client so PATHETIC his name is CRAIG ORTMANN and Vodacom even deleted me from the records <br> <br> I need my phone to be activated within the next 8hrs otherwise I will take further steps like going to the media and the Ombudsman"""