1 reviews | Active since Dec 2015
Swearing at a customer
This pertains to the Vodacom shop at The Grove, Riverside in Nelspruit.<br> Being a Vodacom customer, I usually try this shop first for my needs.<br> There are usually an average of 8 people working each shift in a tiny shop. Overstaffed! with horrible attitudes.<br> Case 1: I wanted to change from another provider to Vodacom, they told me that they do not stock sim cards so I have to go elsewhere<br> Case 2: I wanted to buy a cover for my phone, they told me they don't have for my phone model (Blackberry Z3) and when I turned around there was a whole rack full of covers for my phone.<br> Case 3: I wanted a new sim card for my tablet, I was told by them to go to Pep down the road rather.<br> Case 4: (today) - I needed to buy airtime. They told me they don't have any. When I said that it is ridiculous, I was told to go f *@ck myself. At which point I left. <br> <br> There is such a large amount of staff in this 1 tiny shop and cannot get a single one to get up and help me. They slouch on the chairs and hang on the counter and when you walk in they sign and say \yes?"or \""what?\"" <br> And now they swear at me??? I will never go back. <br> Why is this shop open??? """
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
