Swakste diens
<p>Vodacom cut off my phone becuase they sail i was behind on my account. The debit order has been goeing off on every 15th of the month for more than 3 years. When i phoned them they have made the debit order date on the 1st, and they cant tell me who made the decicion to do that. When i started to ask more they just end the call twice. And now they want me to pay R100 penalty ontop of the amount owed for the reversed debit order. With my brother they debitted his contract amount 2 for 3 month 1st on the old vodacom system and on the new one. And even n friend is struggling with vodacom for not giving her the amount off datta that shes paying for on her account. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
