AT
Anne-Marie Theron
1 reviews | Active since Jul 2018
11 Dec 2019, 10:06
Swak swak swak diens!!!!
****ing people out of there money!!!! 4 times I asked to resolve a problem. 4 times it showed it was resolved
KINDLY NOTE ONLY TWICE IT WAS "RESOLVED" FOR THE RIGHT REASON
It was never resolved and due to this my account is in arrears.
Please people double check when you log complaints. According to my online account I have asked for an ID update which I never did. There where account disputes which was also not the complaint.
And yet still the problem hasn't been resolved.
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Replies (1)
Vodacom's replyOfficial
11 Dec 2019, 11:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 11:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team