SWAK DIENS VAN VODACOM

BOUGHT A WIFI ON MY CONTRACT 1ST SEPTEMBER IN WESTGATE AS VODACOM HAS A SPECIAL.. I WENT TO VODACOM FLAMWOOD KLERKSDORP THE MONDAY 2ND SEPTEMBER TO TAKE OUT ANOTHER WIFI ON MY CONTRACT.. THE LADY AT FLAMWOOD TOLD ME THAT THE ACCOUNT SHOWS IN ARREARS AS THE AMOUNT FOR THE NEW WIFI IS NOT OFF YET... VODACOM TOLD ME IT WILL BE OFF IN THREE DAYS WHICH THEY DID NOT TAKE OFF MY ACCOUNT... MONEY IS IN MY ACCOUNT. I PHONED VODACOM ACCOUNTS ON 3 SEPTEMBER AND THEY TOLD ME MY ACCOUNT IS NOT IN ARREARS AND I MUST GO BACK TO VODACOM FLAMWOOD KLERKSDORP.. WELL WENT BACK AND VODACOM DLAMWOOD KLERKSDORP TOLD ME SORRY THEY CAN'T HELP ME AS THE FIRST ONE WAS DECLINED BECAUSE OF THE AMOUNT OUTSTSNDING.. IS THIS MY FAULT IF VODACOM DID NOT TAKE THE MONEY OFF. I WOULD LIKE TO KNOW WHAT THE HELL IS GOING ON WITH VODACOM. MY ACCOUNT WAS NEVER EVER IN ARREARS AND NOW THEY DECLINE A R178 CONTRACT I WANT TO TAKE OUT... NO THANK YOU I THINK I'M FINALLY OVER VODACOM. IF THIS IS THE WAY THEY TREAT CUSTOMERS THAT PAYYYYY THEIR ACCOUNTS I RATHER MOVE ON TO ANOTHER CELLPHONE COMPANY..... CAN'T SAY THAT VODACOM KLERKSDORP PHONED VODACOM TO FIND OUT IF THEY CAN HELP.. JUST WHAG THE SYSTEM SAID... NO EXTRA MILE FOR A CUSTOMER. I WANT TO KNOWWWWW WHY THEY SAID MY ACCOUNT IS IN ARREARS AS I AM NOT IN ARREARS AND EVEN THE ACCOUNTS DEPARTMENT OF VODACOM TOLD ME MY ACCOUNT IS NOT IN ARREARS. BUT THE LADY AT VODAXOM FLAMWOOD KLERKSDORP SAID AS THE FIRST INE WAS DECLINED BECAUSE OF ARREARS SHE CAN'T HELP ME WITH ANOTHER WIFI.. WELL I WAS NOT IN ARREARS.. THE AMOUNT WAS FOR NEW WIFI THAT VODACOM WAS SUPPOSED TO DEDUCT IN THREE DAYS... AS THEY TOLD ME..