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pieterjcoetzee P

1 reviews | Active since Oct 2016

16 Aug 2023, 14:31

Swak diens

Bloemfontein waterfront repairs. Book n foon in vir kaai probleem. Na baie bavrae , telefoonies en mails . Spoir hulle foon op na 146+- dae . Faan haal foon tiets hy laai nie . Vat hom trug hulle naak hom weer reg 4 weeke later kry foon hy kaai . Bere foon ,want in tussen het ons maar ander foon gaan koop . .nou kry ons foon nodig raai wat hy lees nie sy sim card nie . Vat hom trug . Nou kost dit my 1600 rand om hom reg temaak . Na dat dit hulle vout is . Rede hoekom ek moet betaal . Ek het te lank gewag om foon weer in teboek . Uiters swak diens . Vir n vodacom klient van 25jaar by vodacom .

0
Replies (3)
Vodacom
Vodacom's reply17 Aug 2023, 07:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 

 
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pieterjcoetzee P's update21 Aug 2023, 11:36
Reviewer Update
Thank for call next day .
but after that nothing .
ask for job.nr. everything .
after that still no response
.
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pieterjcoetzee P's update23 Aug 2023, 09:06
Reviewer Update
Thanks Vodacom for your reply .
yes i did reject the quotation.
the reason is that the quotation was R1700 , that i feel that i can't pay ,because it was a comeback from Vodacom .
way must i pay for that ??
what happend to keep your costumer happy ?..
thanks Vodacom.