AW
Anele W

1 reviews | Active since Oct 2015

30 Dec 2018, 13:45

Swak diens

Uiters swak diens. Mens kom nie reg by kliënte diens nie. Vodacom online ****ak jou en upgrade jou ****rak. Hulle stuur glo di laptop, na 1 maand steeds niks ontvang ni. Kourier kry glo ni huis adres ni. Bel in en kanselleer upgrading. Nie gedoen nie, kry nou elke mnd n rekening van R190 p/m maar steeds ni di laptop ontvang ni. Waneer mnr Britt inbel kan niemand hom daarmee help nie. Se ons moet di sel no insit, maar hou aan om dit te se en so word die nommer elke x i gesit. Wat moet ons doen. Help asb. Ons kani betaal vir n ding wat ons ni ontvang het ni. Dan moet Vodacom asb vir mnr SB Britt en di saak opklaar

0
Replies (2)
Vodacom
Vodacom's reply30 Dec 2018, 13:48
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply31 Dec 2018, 11:00
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team