YVdW
Yolande Van der Watt
1 reviews | Active since Mar 2017
31 Oct 2018, 08:15
SWAK DIENS
My ****rak is gekanselleer by Vodacom op 1 Oktober omrede swak diens wat hulle lewer. Vanoggend op 31 Oktober is my lugtyd en data als weggevat en foon af, ek s***el om 07:55 om uit te vind waarom lugtyd en data WAT VOOR BETAAL IS OOR DIE AFGELOPE 2 JAAR nie meer beskikbaar is nie, in die kieserlys druk jy 4 om met 'n Afrikaans sprekende konsultant te praat. Foon word geantwoord deur Engels sprekende dame wat ongeskik is en die foon terug herlei na die kieserlys, kom weer by Engels sprekende man uit en daar word beloof ek word binne kort terug ges***el. Nog geen persoon het terug ges***el.
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Replies (2)
Vodacom's replyOfficial
31 Oct 2018, 09:14Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Oct 2018, 09:14
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Oct 2018, 12:56Dear Yolande,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,
Vodacom's reply31 Oct 2018, 12:56
Official
Dear Yolande,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,