DP
Daniel P

1 reviews | Active since May 2010

25 Jul 2018, 18:06

Swak diens

Ek het n ****rak vir n Wi-Fi Router R218 100Mps by Vodacom Somerset Mall uitgeneem. Drie ure later, het ek besluit om eerder die R227 300Mbps Wi-Fi Router te neem. Die bestuurder het my meegedeel dat hulle uit voorraad is en my nie kan help nie.

Die routers word nie geadverteer terwyl voorraad hou nie. Ek dink dit is uiters swak diens.

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2018, 18:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Jul 2018, 11:00
Official

Good Day

Kindly note that your query is currently being addressed by the relevant department who will be contacting you with further feedback.

Regards

Dominic

Best regards,