LM
Lutendo M

1 reviews | Active since May 2014

31 May 2017, 20:28

Suspicious transactions

<p>I have an unknown irregularities on my number, I am a prepaid customer, and I recently I am unable to use any prepaid services including recharging. I receive airtime monthly which is not something I've signed for or aware of. Please resolve this issue for me,as I'm afraid some ********** activity might be happening using my number. </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Jun 2017, 10:21
Official

Dear Lutendo,

We've responded to you via email with feedback.

Regards,

UW

Best regards,