CV
Chris V
1 reviews | Active since Apr 2023
03 Feb 2025, 04:59
Suspicious Service
I bought a VODACOM sim and loaded maximum air and data on it. Worked for 2 weeks and got disabled. They can not tell me what is wrong. I can not do a sim swap to retrieve my data and airtime. Apparently I should just get a new one from scratch and forget about the disabled one. I want my money on the previous sim... Can not be done. Since when? 1 + 1 = 2 no extra mile no answers no solution. Very disappointed.
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Vodacom's replyOfficial
03 Feb 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team