KM
Khathutshelo M

1 reviews | Active since Jan 2016

04 Jan 2016, 20:59

suspicious of *****

Today i was at a voda store trying to add a new line to my acct, but i was very dissapointed to be told that my acc is in arrears. Where by am always up to date with my payments. To day i have been callin call center to call center and of the six people i spoke to only one helpd me at the end. I was told that afta i made my payment on my acct it later reversed where i suspect. The taller Portia had taken the money seens i paid via cash. I think this must be taken very seriously beacouse i have all the receits with me. This is my second incident with the same vodacom store. When i app**** for my contract i was charged about 269 for registration and three days later there was a debit of registration and the mothly fee where i just didnt want to entertain the inquery seens it was my first contract. This must be dealt with beacuse will end up owing money we dont know... Khathu

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2016, 07:29
Official
Hello Cartwo,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team