LL
Llewellyn L
1 reviews | Active since Mar 2012
12 Jan 2023, 18:35
Suspicious ipgrade
Called me to upgrade me to a higher plan for free ( 3 months after the normal upgrade) then ended up charging me for it. Engaged with them to revert to original but no avail. Very misleading, watch out!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jan 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jan 2023, 10:00 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, you have been contacted and assisted.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2023, 10:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, you have been contacted and assisted.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,