KK
Khomotso K

1 reviews | Active since Oct 2017

31 Oct 2017, 10:52

Suspicious email respon

I received a suspicious email claiming to be from Vodacom regarding the review I wrote on 30-10-2017. The email address is ********** asking for too much information, it sound as if they want to get a new contract in my. They ask for my ID no, statement address, contract no, banking details... This really raise eyebrows because Vodacom should obviously have my details

0
Replies (1)
Vodacom
Vodacom's reply31 Oct 2017, 11:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,