SG
Sansi G
1 reviews | Active since May 2010
21 Aug 2017, 16:47
Suspicious data charges
My bill increased by R903 in 15 minutes. I want an explanation as I have stopped my debit order. I had the same problem when i signed up my contract and no one responded. ****************.
Regards, Sansi
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Aug 2017, 06:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 06:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Aug 2017, 12:27Hi Sansi
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply30 Aug 2017, 12:27
Official
Hi Sansi
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,