Suspicious billing

Received a bill of R4200, apparently for out of bundle data charges. Called numerous times asking why one isnt warned or reminded (they only send an SMS on 1 certain day) and then leave the account to rack up @ R2 per mb!!!<br> <br> I have spoken to their technical department, call centre agents, accounts department and even had a full on investigation into the billing.<br> <br> What worries me is that they say they are unable to tell me exactly what web connections were made... what's even more worrying is that I know for a fact that I was either sleeping or on WiFi at work (08:00 - 17:00 and 00:00 - 05:45 on week days).<br> <br> Extremely ************. Why not send more reminders of the fact that one is being charged at this rate?<br> <br> Very sneaky in my opinion.<br> <br> This is something Vodacom really need to look into to protect their clients from running into debt and possibly being blacklisted at the end of the day. Something that is not in their best interest surely?<br> <br> In the report there is difinitive proof that connections are being made twice every 2 hours from 00:00 - 05:00 everyday while Im asleep!<br> <br> I have no issue paying for all the data that I physically used, but the rest... I refuse.