VS
Vanessa S
1 reviews | Active since Nov 2024
12 Mar 2025, 08:04
Suspicious activity on my account number
R42 000 was added to my contract randomly on a number I do not use. I did a sim swop! I demand proof that I was in Zimbabwe, that I used a sim which I dont have, as I did a sim Swop. A sim with that number was given me at vodacomforu after they discovered *****. You cant just tell me I owe you R42 000 and tomorrow it will be a million Rand and I must just believe you without proof from your side. Get your act together!
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Replies (1)Vodacom's replyOfficial
12 Mar 2025, 08:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2025, 08:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
