PT
Phumzile T
1 reviews | Active since Jan 2023
27 Jun 2023, 08:57
***** suspicion
Vodacom online is a **** , i app**** for a contract samsung s23 ultra online from pretoria wen i can to follow up i heard apparently is pending documents, that i app**** at alexandra shop and its hawei y 7 combo which i never been ,i app**** from my pretoria home online, and send through my documents , WHAT A **** GUYS, WHEN I SAID TO THE CALL CENTER CANCEL ,THEY SAID UNFORTUNATELY I MUST GO TO SHOP AND CANCEL ,I MEAN THEY KEEP SAYING I NEVER I APP**** ONLINE.
BE WARE ,VODACOM ONLINE SERVICES, UGLY
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Replies (2)
Vodacom's replyOfficial
27 Jun 2023, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2023, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jun 2023, 12:26Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we cancelled the applications as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we cancelled the applications as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2023, 12:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we cancelled the applications as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we cancelled the applications as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,