PO
Patrick O
1 reviews | Active since Jan 2020
29 Apr 2025, 09:11
Suspension of services
Due to your incompetence, not putting through my debit order on the correct account, you suspended my services. Please explain.
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Replies (2)
Vodacom's replyOfficial
29 Apr 2025, 10:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2025, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
PO
Patrick O's updateReviewer Update
02 May 2025, 12:18So have made payment. *** says acc is in order. I still don't have any network access. Labtop, wifi and cell rebooted and still nothing. I am really getting fed up with this. If I could, I would have given a negative rating on not a 1 rating.
PO
Patrick O's update02 May 2025, 12:18
Reviewer Update
So have made payment. *** says acc is in order. I still don't have any network access. Labtop, wifi and cell rebooted and still nothing. I am really getting fed up with this. If I could, I would have given a negative rating on not a 1 rating.