Suspension of my Router due to Vodacom’s technical/system error

On or about 06 December 2018 I could not connect my router in order for me to access my work emails. I was however able to receive & forward both my work & private emails from my cellular telephone. This was not enough as I had to visit a friend’s house who has Wifi in order for me to again access my work email on Friday evening. On 07 December 2018 I ended up saving documents on my memory stick & was able to use a colleague’s desktop in order to at least access my gmail account. I kept on enquiring from my IT guy who always confirmed that there was nothing wrong with my connection from his side. On 10 December 2018 I finally decided to call Vodacom’ s customer service & I was informed of a technical glitch that was caused by a system error hence I could not connect my router. The Consultant profusely apologized obo of Vodacom & informed me that my router will be sorted out within an hour. Indeed this was done. To my surprise on 11 December 2018, again I could not connect the same router. I called Vodacom’s customer call center for about thirty minutes & I was informed by two Consultants of the same pathetic excuse of a system error/technical glitch from their side. Within a few minutes, I was again able to connect & I continued working. To my surprise at about 23h00 when I logged on again yesterday, I still could not connect. I am not a Vodacom account holder/subscriber as I moved my contract to Telkom & obviously I could not wake up my Brother at 23h00 & borrow his cellular telephone in order for me to call Vodacom’s customer service call center. I have a business to run & I cannot afford to be going to Internet cafes in order for me to access my emails. I pay Vodacom for this service on a monthly basis & for me not to enjoy what I am paying for is beyond the word pathetic. Today it simply means I must call Vodacom for the fourth time in less than a week for the same issue. When I moved my contract to Telkom I assumed that I will never incur problems again with Vodacom. This is a slap in my face & if I want to cancel this contract I am going to be informed of the terms & conditions of the said contract. More so, I have just renewed this contract in October 2018 & October 2020 will definitely be far more than a death penalty if I have to endure this pathetic inefficient service. I cannot be accepting mere apologies obo Vodacom every time they are experiencing glitches with their systems. I am a Consultant & dealing with clients. Forwarding emails to my clients using my gmail account is a definite no. It is further impossible for me to reach my limit within the first of the month. This is sad, pathetic, inexcusable & unexplainable from Vodacom. May you be kind & tell me how much I need to pay in order to cancel this contract? Please note that you are not the only service provider for data. I cannot take this anymore???????♀️??♀️??♀️