suspension of line

so.. after so many back and forth mails and complaints to vodacom fibre dept for them to cancel my line, they have now suspended my line due to "non payment" whereby i dont actually owe them anything as they shouldve cancelled my line over a month agao so by right ive paid what i owe them up until and including my day of cancellation.

so no w vodacom this will be my last plea for assistance. further to this you will leave me no choice but to seek legal assistance regarding this matter as i dont appreciate the fact you suspend my line saying it "non payment" and this could have a negitive impact on my name so please change the reason to cancellation and please forward me written evidence stating that as well as a written apology.

i further request that this happens withing the next 72 hours (so by close of business monday) failing which ill be approaching legal assistance.