WS
Wimpie S
1 reviews | Active since Apr 2018
08 Feb 2021, 21:46
Suspension
I have decided to move my mobile to Telkom and leave Vodacom for the fact that Telkom is giving better packages. I app**** for a contract from month to month at Telkom but to keep my number and a port request is done which take 4 working days. The same day port request is done Vodacom suspend all my services although I still have airtime and data left that I payed for. i run a business from my phone and now I cant receive or make any calls or inform my clients of progress. I think this is very unprofessional, and as soon as my other contracts come to a end I'll move it to a company that is not so petty as vodacom
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Replies (1)Vodacom's replyOfficial
09 Feb 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
