BV
Barbara V
1 reviews | Active since Jul 2015
08 Feb 2016, 09:55
suspension
I have made a payment of more than 80% this month. I phoned to make an arrangement for the balance and the agent refuses to listen to me. She went and suspended my account and now nobody in Vodacom can override that. Wonderfully compation and client service . Nice one Vodacom
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Vodacom's replyOfficial
08 Feb 2016, 10:13Hello Kamebt@6,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2016, 10:13
Official
Hello Kamebt@6,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,