Suspended Vodacom account

<p>At 2:30 this morning I received a text message from Vodacom: Your Credit Limit Bar has been activated. I attempted to view the balance on my account via *111#, but there was a connection problem and when I attempted to make a call from my phone, my account has been suspended. Customer care (111) could not give me any information on the reason for this and told me that a "call has been logged" to sort the problem - I would receive feedback from them today (which I did not). </p> <p>I went to Vodacom in Modimolle, but the friendly lady who helped me could not pick up any arrears on my account or why my account was suspended. She then phoned customer care herself and they told her that they are unable to retrieve any information on my account balance or what the problem is. They told her that "a call has been logged" and that they would get back to me in the next seven days!</p> <p>This is totally unacceptable! My package includes 900 anytime minutes and 1GB data. The last balance check I did, indicated that I did not even use half of this. Now I have to buy airtime to do my business calls and cannot send any messages or use any data.</p> <p>Can Vodacom kindly solve this problem urgently?</p>