Suspended Phone line

<p>So after being a valued customer at Vodacom for 15 years- and after having endless bad encounters with them (from there side- in terms of invoicing incorrectly, harrassing me over the phone with new contracts and payments). </p> <p> </p> <p>I have diligently being paying Vodacom every month on the 25th- today (12/04/17) Vodacom decides to suspend my phone line because of R282. I find that a bit pathetic. </p> <p> </p> <p>It amazes me that when the supplier/company is at fault us as the consumer needs to just go along with it. However in this case your loyalty as a Vodacom customer is not good enough- your loyalty as a diligent payer is not good enough. </p> <p> </p> <p>So after being threatened by a team leader, i know have up until Monday the 17th April 2017 to pay the R282 before my full line becomes suspended (no calls incoming and outgoing will be allowed). </p> <p> </p> <p>Should i stress? and worry? with Price hikes all over and the ridiculous data charges from Vodacom I am actually apauled by the organisation in not having deent bone in there body and being sympathetic to us "average" customers. </p> <p> </p> <p>Yes i understand that if you in arrears you are in arrears- but for the 2nd time in 15 years surely Vodacom can have some form of Sympathy. </p> <p> </p> <p>And no notification either that your phine is being locked- just like that BOOM its off while on a call with clients. </p> <p> </p> <p>Utterly disgusted- its time to change service providers ASAP</p>