Suspended number

Goodday

I would like to notify Vodacom of my sincere disappointment regarding this matter. Today (4/1/2022) it's 12 days since my number was suspended.

I have four accounts with Vodacom: 1. ***......., which was a contract latter converted to Pay as you go. This number had data available on this day. This is the one that has been suspended.

2. 064680....... (Mini WiFi ) which I called about on the day my *** ...line was suspended, enquiring if I can top this account up to increase data (on the day it still had over 3GB) (I suspect Vodacom internal inefficiency or employee poor performance as this only happened after I contacted Vodacom)

3. 082784...... Contract account (iPhone and R... airtime)

4. ...... Home WiFi (unlimited)

5. Work VPN (Eskom), which has data. The one requires me to receive and confirm an OTP to be able to login to work. Since OTP is sent to the suspended *** number, this means I can not work.

Having so many data packages, why would I use or abuse free Data as Vodacom is claiming. Why am I not informed of the actual abuse or ********** activity.

I still say Vodacom doesn't care about customer issues.

Regards Sinovuyo Ngema