Suspended my line after paying

Item: Vodacom
Rating: 2
Author: TMAN M

I had arrears on my account and I made arrangements with vodacom to pay them on the 29 Jan 2016. I made a payment on the day and logged on to their website to submit that I paid. The next day my service were suspended. I phoned them and they said the service will be active after an hour, but nothing happened. This is a poor service, how much I suppose to make calls now.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Jan 2016, 11:56

Hello t21man,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's reply30 Jan 2016, 11:56

Official

Hello t21man,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's replyOfficial

30 Jan 2016, 11:56

Hello t21man,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's reply30 Jan 2016, 11:56

Official

Hello t21man,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team