cC
chris C

1 reviews | Active since Mar 2017

22 Mar 2017, 16:19

Suspended my account and still not active after 6 hours and vodacom says it will take 7 days

<p>This is absolute bull**** i am going to take this further i am waiting for me service to become active after 6 hours and the lady in accounts said she cant find any issues but when i try and phone it says " Your call has been forwared to a recorded announcement your service has been suspended" my account is up to date what de hel am i going to do for 7 days with out my phone??????????????????????? I am going to phone someone and seriously say ****py things that could have stayed and post this everywhere!!!!!!!!! My cell number ********** 051 sort this out vodacom!!!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2017, 07:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team