Suspended my account and still not active after 6 hours

<p>Hi, my account was in arrears and i made a payment of R2872.00 at a vodacom shop at about 11:23am this morning 22 March 2017 and they said i must phone ********** toe inform them of the payment which i did and a lady and a guy comfirmed the service is advice and payment is reflecting (You can listen to recorded calls) and they said it will take 1 to 6 hours but still its now 4:15pm and i cant fone, my wife is on my account and she is pregnant at home and cant phone out if there is a emergency. So vodacom what this bad service????</p>