SA
Sonet A
1 reviews | Active since Nov 2014
27 Jun 2017, 11:01
Suspended lines
<p>Vodacom still didn't get my query resolved. Went to Vodacom on Saturday and the lady informed me that I will receive a call from Vodacom on Monday. I only received messages and automated voice calls to pay my account!!!! Do I need to drive all the way to JHB or where ever the head office is to get my query resolved?</p>
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Vodacom's replyOfficial
27 Jun 2017, 11:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2017, 11:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,