Suspended line even though account is not in arrears!

My line for ********** was disconnected today. When i phoned Vodacom they stated that I owed R545.46. When I asked they said I must phone ********** . I spoke to a lady that said this was outstanding from June 2017. This is obviously absurd as there is no way that Vodacom would have allowed my contract to proceed with an amount outstanding!

I had received an sms that my account was in arrears and I should make arrangements. I paid on 31st of March.

I called the Call Centre this evening and was told that all amounts are reflected in one page but that one amount R545.16 is showing as outstanding on another - spoke to Zanele Jan - 69639 paid R700 on 17th; Feb R771.53 paid R700 on 15th; Mar 545.46 paid on 19 Mar. Then paid R216 on 31 Mar

Somehow my account is suspended by my records show that all is paid correctly and even your Zanele says she could see the payments.