Suspended Line

On Thursday 17th March 2016 my line was blocked ***) as i was told that i owe vodacom R 207, but i requested for a premature quote on the 15 June 2015 then made payment on the 19th June 2016 and sent an email to [Email Removed] with the proof of payment, little did I know that my line was not moved to Prepaid and my account was being debited every month for the past 7 Months till last week Thursday when i was blocked it has been 6 Days without access to my phone i am unable to make calls,send sms, go to the internet in the process i lost my data bundles that i had purchased. May you please assist with getting my line opened as I do not owe Vodacom money. Their Agents are sending me from pillar to post i was promised by two agents to get a call back once their systems are online till date i am still waiting. This is seriously an Inconvenience .