suspended line

Ive paid my account more than two weeks ago and my line has been suspended from today without prior notice stating that my line will be suspended without payment.<br> <br> When calling to unsuspend my line the account is still in arrears.ive been cut off from vodacom call centre and have not yet been phoned by any consultant.when phoning back they say its my problem because the account is in arrears.Payment was made at vodacom chats in jakaranda centre.<br> <br> Phone call has been made to Vodacom chats in Jakaranda centre and they are stating that the account is in arrears with the amount of R1600.00 whilst the account has been paid via cash at Vodacom chats Jakaranda more than two weeks ago.<br> <br> Spoke to many call centre agents and have been transferred to other consultants on several occasions and still no help to finding the problem.<br> <br> I am currently not able to provide the proof of payment as my wallet has been ****** and did file a police report to prove it.<br> <br> I have never expierenced this kind of problem with Vodacom and I am very dissapointed with the service that I have received regarding this problem.<br> <br> If you would gladly assist me in this regard I would much appreciate it.<br>