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Annelize S
1 reviews | Active since Sept 2020
28 Dec 2020, 14:33
Suspended accounts (because hey do not debit on Sundays)
Vodacom is suspending my account now for the 3rd month in a row - after more than 10 years, do I need to start paying my account manually every month? This is my second complaint in a year, first it was a faulty laptop that got damaged by their partners Parts Serve in Sandton. What is happening to Vodacom? Do not even talk about the airtime or data that you do not receive a lot of months. But how do you prove that you have NOT received what you pay for.... I will NOT be renewing any of the several contracts i have with Vodacom, and i will definitely NOT recommend them anymore.
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Replies (3)
Vodacom's replyOfficial
28 Dec 2020, 15:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Annelize S's updateReviewer Update
28 Dec 2020, 16:15Now Vodacom is charging me to unlock my account.
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Annelize S's update28 Dec 2020, 16:15
Reviewer Update
Now Vodacom is charging me to unlock my account.
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Annelize S's updateReviewer Update
28 Dec 2020, 16:35got a call from the worst arrogant consultant ever. from ***
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Annelize S's update28 Dec 2020, 16:35
Reviewer Update
got a call from the worst arrogant consultant ever. from ***