NQ
Nomakhwezi Qolo-Msuthwana
1 reviews | Active since Aug 2017
26 Oct 2022, 04:43
Suspended Account/Incorrect Billing
*********** staff at collections department as well as the manager Incorrect billing on the invoice Suspend account even though you have queries No response on queries raised on Hello Peter or social media for Vodacom Ek es gatvol
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Oct 2022, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Oct 2022, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NQ
Nomakhwezi Qolo-Msuthwana's updateReviewer Update
26 Oct 2022, 07:50I am sure this is an automated message from the robot because I have never received a call from Vodacom
NQ
Nomakhwezi Qolo-Msuthwana's update26 Oct 2022, 07:50
Reviewer Update
I am sure this is an automated message from the robot because I have never received a call from Vodacom
Vodacom's replyOfficial
26 Oct 2022, 09:17Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our social media emails team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our social media emails team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Oct 2022, 09:17
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our social media emails team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our social media emails team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,