AH
Ann H

1 reviews | Active since Jan 2017

05 Oct 2017, 06:11

Suspended account paid and still off

********** 453 was suspended because the account was in arrears. The third day after payment it is still suspended.

0
Replies (2)
Vodacom
Vodacom's reply05 Oct 2017, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Oct 2017, 13:31
Official

Good day An,

Feedback has been given.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian