suspended account

<p>Vodacom failed to update my account details --> couldn't collect the money by the debit ordert --> didn't inform me --> made me call vodacom 3 times to fix the matter, failed twice to update my new details --> reassured me that the money will be taken in the next round of debit orders and "based on my payment history" i have nothing to worry about --> despite the above, suspended my account for not payment --> so i could not make any call for an hour and had no internet for 3. what a great experience!!! and good bye 16 years no-default ever payment history with any financial institution on ITC. And good luck to vodacom trying to retain me as a customer after my contract expires in December.</p>